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Le Champlain.
Condos de Villégiature.

condo
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Terms and Conditions

Valid credit card details are required at the time of booking to hold a reservation. For each stay, a security deposit may be required by the owner to cover any accidental and minor damage estimated at less than $500. There will be no cancellation fee for reservations cancelled 30 days or more prior to arrival. Any change in the reservation date will be considered a cancellation; as such, the cancellation policy will apply. All units are furnished and fully equipped with household appliances, dishes, pots and pans, and cleaning products. Units must be maintained by guests.


Reservations
  • Valid credit card details are required for all bookings.
  • Information on bookings with Le Champlain: Please visit the ''OUR UNITS'' page on our website. 

Minimum age and personal liability

Bookings can only be made by valid credit card holders aged 18 and above. The cardholder becomes personally liable for all other persons sharing the same unit.


Advance deposit policy

  • A deposit will be required at the time of booking.
  • The remainder will be collected before the date of arrival.
    Location Le Champlain, Condos de villégiature.

Security deposit policy
  • A security deposit may be required by the condo owner.
  • The unit will be inspected after departure to verify its condition. Should anything be broken or found missing, the cost of repair or replacement will be deducted from the security deposit.
  • A binder containing a listing of all items found in the unit along with their replacement value can be found on the unit’s kitchen table upon arrival.
  • The security deposit will be refunded to your credit card 48 hours after departure.

Cancellation policy
  • Any reservation cancelled 7 to 30 days before arrival will result in a fee equivalent to the deposit.
  • Any reservation cancelled 7 days or less before arrival will result in a fee equivalent to the total cost (100%) of the reservation. 
  • Should a guest not show up on the arrival date, the reservation will be cancelled and no refund will be possible.
  • There will be no refund should a guest cancel part or all of the reservation during the stay.

Date change and modification policy
  • Requests for a change of unit, without any change to the reservation dates, are free of charge provided other units are available.

Tobacco use
All units are non-smoking.

Pets
No pets are allowed on the premises.

Household supplies and unit maintenance
  • Extra cleaning and other products can be found in each unit, but they are for the exclusive use of condo owners and maintenance staff.
  • Towels, bedding and essential toiletry items are provided in all units.
  • Additional maintenance and cleaning services are available at any time, at additional costs.  These must be requested at the time of booking.
  • Guests are requested to remove outside footwear before entering the units.
  • Prior to departure, guests are requested to put all dirty dishes in the dishwasher, and to start the dishwasher.
  • It is requested that units be left in the same condition as they were found upon arrival.

A week prior to arrival, you will receive a code to unlock the door to your reserved unit.

  • Arrival time: 4 p.m. onward
  • Departure time: 11 a.m. 

Parking
Outdoor parking is free. Two spaces are allocated to each unit; one is specifically designated and marked with the unit number and you may also use one visitor spot.

Accommodation tax
A 3.5% accommodation tax will be added to your total.

For more information
Please feel free to contact us by email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it. ). We will be happy to answer any questions you may have.

Enjoy your stay!

Protection of Privacy and Personal Information

Personal information as well as deposits and payments are processed by Location le Champlain using a safe and secure method. Our clients’ privacy and personal information is of utmost importance in the way we create, organize and implement our activities online and offline.

 
To contact us
For the administration:

200 Champlain
Bromont, Québec
J2L 3B2

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